About Fetch Haus
We're proud to be locally owned and operated, offering personalized care and services you won't find at franchise pet stores. Our roots run deep in the Red Deer community, and we take great pride in serving you and your pets.
MEET OUR TEAM
At Fetch Haus, our dedicated team is passionate about providing the best care and service for your furry friends. Each member brings their unique skills, love for animals, and a commitment to creating a positive experience for both pets and their owners. Get to know the friendly faces who make Fetch Haus a trusted place for all your pet grooming and supply needs.
GROOMER
Brooklyn Boychuk
Brooklyn is a seasoned pet groomer at Fetch Haus, bringing over six years of experience to our salon. Specializing exclusively in dogs, she earned her certification from Apex Academy and holds a Pet First Aid certificate from Walks & Wags. Brooklyn's journey into grooming stemmed from a lifelong passion for pets, particularly in observing their behavior and problem-solving abilities. At Fetch, where she's been an integral part for four years, Brooklyn prioritizes pet safety and comfort through her calm demeanor and tailored approach to each animal's needs. Her commitment to staying updated on industry trends and techniques is evident through her continuous learning and engagement with online resources and educational courses. Beyond grooming, Brooklyn finds joy in building lasting relationships with clients, offering advice, and ensuring a positive experience for both pets and their owners at Fetch
GROOMER
Joelle Rae Rosevear
Joelle has been passionately grooming dogs for four years, specializing in full haircut grooms for the past three. Currently, she works at Fetch, where she has been a dedicated team member for 10 months. Joelle's journey into pet grooming began with her childhood love for animals, where she would lovingly bathe and blow-dry her own dogs to make them soft and fluffy. Joelle honed her skills by completing the "Grooming Academy" at Petsmart and continues to seek new techniques and education to enhance her expertise. She believes in creating a comfortable and reassuring environment for the dogs in her care, using a soothing voice, gentle pets, and plenty of treats to make the grooming experience pleasant. Throughout her career, Joelle has worked with dogs of all personalities, from the happiest and most outgoing to the reactive and less friendly. She emphasizes patience and kindness, ensuring that every dog receives love and rewards, even if they resist the grooming process. Joelle is also a proud pet parent to a diverse family of animals: Kahlua, a 9-year-old long-haired calico cat; Malibu, a 4-year-old short-haired black cat; Ekans, a 5-year-old fire ball python; Baylee, a 12-year-old yellow lab; Brandee, a 9-year-old Australian shepherd; and Doobie, a 1-year-old boxer/pitbull. She finds joy in caring for her pets and continues to be inspired by her lifelong passion for animals.
MANAGER
Bailey Lutz
Meet Bailey, the heart and soul behind Fetch Haus, Red Deer's boutique pet supply store and premium dog grooming service. With a Yorkshire x Pomeranian and a Mastiff x Rhodesian Ridgeback as her furry companions, Bailey knows firsthand the importance of top-notch pet care. What sets Fetch Haus apart for Bailey is its dynamic combination of specialty retail store along with its premium dog grooming service, bringing a curated experience for your pets in the Central Albeta area. As the store manager, Bailey's passion shines brightest when she's surrounded by the wagging tails and playful antics of the visiting dogs. Beyond the cuddles and tail wags, Bailey's dedication to customer care and cleanliness of the store to ensures a safe and welcoming environment for both pets and their owners. Always staying ahead of the curve, Bailey keeps the shelves stocked with the latest and greatest specialty pet products. With Bailey at the helm, Fetch Haus isn't just a store—it's a haven where pets and their humans feel truly at home.
GROOMER
Sophia Letwin
Sophia has a lifelong passion for animal care and a strong, intuitive connection with animals. She has always been especially drawn to the well-being and care of dogs, finding fulfillment in helping them look and feel their best. Her interest in dog grooming comes from a love of both animals and creativity. Sophia enjoys the artistic side of grooming and the transforming effect it has—not just on a pet’s appearance, but on their confidence and comfort, too. Sophia is excited to be part of the Fetch team, where she continues to grow her skills and contribute to the health and happiness of every dog in her care.
GROOMER
Paige Shumilak
Paige has had a natural understanding and connection with animals from a young age. During high school, she worked part-time as a veterinary assistant with several local clinics, gaining early hands-on experience in animal care. Her passion for animals extended into the equine world, where she deepened her knowledge by studying agriculture and equine studies at the University of Guelph in Kemptville. After college, Paige split her time between working at a world-class competitive reining stable and a local pet grooming salon. It was in grooming that she found her true calling. For the past 11 years, Paige has been dedicated to the grooming industry—continually learning, growing, and loving the work she does. She has a special place in her heart for grooming Border Collies and Australian Shepherds, breeds she has grown up with. She finds that these intelligent, high-energy dogs respond best to a calm, gentle approach—similar to working with horses. Outside of grooming, Paige enjoys spending time with her horse, Remington, and her Border Collie–Aussie mix, Duke. Together, they take part in agility, herding, nature walks, and western riding events and trail rides. Paige is also certified in pet first aid and brings a well-rounded, compassionate approach to every animal in her care.
GROOMER
Jenna Jones
Jenna has been a dedicated groomer at Fetch Haus for five years, starting her journey with us in 2019. At home, she’s the proud pet parent of Zola, a lively Border Collie mix. Jenna’s favourite part of the job is, of course, the dogs she gets to work with every day. She also loves her human colleagues, who make the work environment even better. Jenna believes that communication is key. She always ensures to understand her clients’ needs and clearly explains what’s possible based on the dog's coat condition. She also provides advice on what can be done in the future to achieve their desired look. Jenna is committed to proper cleaning procedures and gentle handling to keep every dog safe and comfortable. She stays updated on the latest grooming techniques through videos, social media, and conversations with fellow groomers. At Fetch Haus, Jenna’s friendly approach and professional expertise make every grooming session a positive experience for both pets and their owners.
OWNER | OPERATOR
Cassandra Lee
Hello, everyone! I’m Cassandra, and I proudly own Fetch Haus, a standout grooming and pet specialty store right here in Red Deer. Two summers ago, I began this exciting chapter, moving from a fulfilling career in childcare and healthcare to a new venture. The journey has been invigorating, dotted with essential insights into the world of business. My heart has always belonged to animals, and nothing compares to the joy of greeting our clients’ cherished pets every day. Taking the reins of Fetch Haus was a dream come true—a local gem and a one-of-a-kind, non-franchised business that we’re immensely proud of. At Fetch Haus, we’re dedicated to creating an intimate shopping experience from the moment you step inside. We treasure each dog and cat that visits us, striving to offer only the best for them. To us, Fetch Haus is more than a store—it’s a family, and we’re always here for our family members. Away from the store, my life is full with my five wonderful children and our adventurous Golden Retrievers, Ryat and Ryo. We’re an outdoorsy bunch, reveling in camping, boating, hiking, and biking adventures, with our loyal dogs always by our side, especially when it involves their favorite activity—anything to do with water!
"Where Every Pet Feels at Home"
LOCATION
We’ve recently moved to our new home in Capstone, the trendy and up-and-coming area of Red Deer. Our boutique retail location is nestled among other unique shops, making it the perfect spot to explore and enjoy. Our upscale dog grooming services are designed to pamper your furry friends with the highest level of care and attention. At Fetch Haus, we’re more than just a pet store. We’re a community hub for pet lovers, dedicated to providing top-quality products and exceptional grooming services. Come visit us and see why Fetch Haus is the perfect place for you and your pets!